Golf
How to organize your golf bag?
When organizing the accessory pockets of your golf bag, it's important to consider the type of bag you have. For example, a golf stand bag may have fewer pockets than a golf cart bag or golf staff bag. The magnetic pocket on VESSEL bags make it easy to access the things you use most often like tees, gloves, a rangefinder, divot repair tools or even your phone. The ball pocket is located just under the magnetic pocket and as it's name would suggest is intended to provide easy access to golf balls. The golf bag cooler is for beverages and snacks or anything you'd like to keep cool, while side pockets are great for golf towels, garments like rain gear and other accessories.
What golf accessories do I need?
When it comes to golf accessories, there are a few essentials you'll want to consider. These include golf bag accessories like a magnetic golf towel to keep your towel easily accessible, and leather head covers to protect your clubs. Of course, you'll also need golf gloves, tees, golf balls. If you're looking to better your short game, the shag bag is perfect at home or at the range. These accessories can help make your time on the course more enjoyable and efficient.
What's the difference between a golf stand bag and golf cart bag?
The main difference between a golf stand bag and a golf cart bag is their intended use. Golf stand bags are designed to be carried on the course, with a built-in stand that keeps the bag upright when not in use. They are often lighter and more compact than cart bags, and some models like a 14 way stand bag, come with individual dividers to keep clubs organized. On the other hand, golf cart bags are designed to be used with a golf cart or trolley, and do not have a built-in stand. They may be larger and heavier than stand bags, but often come with more pockets and storage options.
Overall, the choice between a golf stand bag and golf cart bag largely depends on your preferred mode of transportation on the course.
What's the difference between a golf cart bag and a golf staff Bag?
Golf cart bags, as the name suggests, are designed to be used with a golf cart or trolley, and typically have a 7-way golf bag setup or 14-way golf bag setup with individual dividers for club organization. They are often more compact and lighter than golf staff bags, which are larger and heavier bags designed for use by professional golfers and caddies. Staff bags may have more pockets and storage options than cart bags, and are often made of higher-quality materials like leather.
Overall, the choice between a golf cart bag and golf staff bag will depend on your personal preferences and level of play.
What golf bag should I buy?
When it comes to choosing a golf bag, there are a few factors to consider. For starters, you'll want to decide whether you prefer a golf cart bag, golf staff bag, or golf stand bag depending on your mode of transportation on the course. You may also want to consider the number of club dividers you need, with a 14 way golf bag being a great option for those who prefer more organization. Additionally, you may want to consider the materials used in the bag, with a leather golf bag being a stylish and durable choice. VESSEL can personalize and embroider any name or logo on any golf bag. Ultimately, the best golf bag for you will depend on your individual needs and preferences.
How to organize 14 divider golf bag?
When organizing a 14 way golf bag, start by grouping your clubs by type (e.g., woods, irons, wedges, putter). Then, place each group of clubs in its designated divider to keep them organized and easily accessible during your round. Start by placing your driver in a front slot of the bag, which is usually furthest from the golf cart. Follow with fairway woods, and then irons, longest to shortest. Keep your putter in its own slot, often located near the front of the bag, so that it is easy to access and doesn't get tangled up with your other clubs. If you have a 14 way stand bag, the individual dividers will help keep the bag stable when standing on the course. If you have a golf staff bag or golf cart bag with 14 dividers, the same principles apply - group your clubs by type and place them in their designated divider. This will help you quickly find the club you need on the course and keep your bag organized throughout your round.
Products
What is your lightest weight stand bag?
Our lightest weight stand bag is the VLS Stand DXR.
What is the difference between the Player III and the Player III DXR?
The Player III Stand Bag comes in 2 different options: our standard Player III and the DXR version. The main difference in these bags is the materials used for the body of the bag, materials for the top, and color options. These bags are constructed in the same manner and there is no difference in the structure of the bag.
The standard Player III is made with our Tour-Grade synthetic leather for the outside material and is available in multiple colors options. The top for this bag is lined with a soft microfiber lining for an extra touch of luxury performance.
The Player III DXR is made using Diamond X-PAC Ripstop Nylon for the back and sides of the bag, Tour-Grade synthetic leather on the front portion of the bag, and lightweight mesh top. The ultralight and durable DXR nylon makes for an even lighter carry. This option is only available in a black color-way with red accents throughout the bag.
What size water bottle will fit in the pockets of a golf bag?
The VESSEL x MiiR Vacuum Insulated Bottle fits into any VESSEL bag.
The Player IV and Player IV Pro can fit most water bottles up to 32 oz.
Ordering
Which forms of payment does VESSEL accept?
VESSEL accepts the following forms of payment: VISA, Mastercard, American Express, Discover, PayPal, Shop Pay, Apple Pay, Google Pay, and Meta Pay.
Can I cancel or change my order after it has been placed?
Our orders are packaged and shipped out quickly after they are placed to ensure that your order arrives as soon as possible.
Because of this, any changes to your order (including address changes, product changes, or cancellations) must be requested as soon as possible after your order has been placed. We'll do our best to accommodate your request, but cannot guarantee any changes will be able to be made after your order has been placed.
Need to make a change to your order? Send us an email to info@vesselbags.com.
How do I track my order status?
You can track your order status here.
Tracking information will sent to you to you as soon as your order ships! That information will be sent to the contact information that was provided at the time of checkout.
Orders that show "unfulfilled" have not shipped yet. Order processing and handling may take up to 2 business days. If you’ve ordered a personalized item, it will take a bit longer to deliver. Personalized items may take up to 3-4 weeks from the date of purchase for delivery.*
If you did not receive your order confirmation or tracking number, please contact info@vesselbags.com and we can look up your order status.
*This window may be delayed during observed holidays.
How do I add my name and/or company logo?
To add personalization, go to the product page and select the color and size you would like. Then, click "personalization." It will give you the option to upload a logo and/or name to view a preview. We will remove any colored backgrounds from the logo provided.
Click here to view more information on personalization!
If you would like to make any changes to the provided logo and/or name, or to see a more detailed preview, please email info@vesselbags.com after ordering.
Can I design a custom bag?
Personalization is the process of adding a logo and/or text to any of our in-line products. Items with personalization ship within 3-4 weeks from the date of purchase. In-house personalization options include:
- Embroidery
- Nameplate engraving
- Heat transfer
Customization is the process of designing a made-to-order custom bag. Our customization process allows you to choose your own bag model, colors, material textures, logos and embroidery. The standard turnaround time for custom bags is 60 business days.
For any inquiries, please email info@vesselbags.com.
Shipping
How long will it take for my order to ship?
Order processing and handling may take up to 3 business days.*
If you’ve ordered a personalized item, it will take a bit longer to deliver. Personalized items may take up to 10 business days. from the date of purchase for delivery.
*This window may be delayed during observed holidays or during new product launches, promotions, etc.
What is Vessel's shipping policy?
Order processing and handling may take up to 2 business days.*
U.S. Orders:
We offer economy shipping for all orders $100+ within the USA.
FedEx 2Day shipping is available within the United States for an additional fee, and the costs will be provided at checkout.
International Orders:
We offer DHL Express, FedEx International Economy, and FedEx International Priority shipping.
- DHL Express: Canada and Europe 4-8 business days, Rest of the World 8-14 business days
- FedEx International Economy: 2-5 business days
- FedEx International Priority: 1-3 business days
If you’ve ordered a personalized item, it will take a bit longer to deliver. Personalized items may take up to 6-7 weeks from the date of purchase for delivery.
*This window may be delayed during observed holidays.
Does Vessel ship internationally?
We currently offer international shipping to the following countries:
Canada, Japan, Mexico, Australia, Monaco, Germany, United Kingdom*, Taiwan, France, Indonesia, Malaysia, Netherlands, Singapore, Sweden, Austria, Spain, Philippines, New Zealand, South Africa, Thailand, Hong Kong SAR, Belgium, Italy, Bahrain, Switzerland, Norway, China, United Arab Emirates, Estonia, India, Ireland, Lithuania, Finland, Qatar, Latvia, Israel, Denmark, Brunei, Isle of Man, Colombia, Iceland, Chile, Bermuda, Slovenia, Portugal, Vietnam
*Shipping to the UK requires a minimum order of €135 not including services.
- Rates will vary depending on the shipping method, VAT tax, exact location and product(s) ordered.
- For a shipping quote you can add all your items to cart and preview your shipping costs at checkout.
Shipping Method:
- DHL Express: Canada & Europe 4-8 business days, Rest of the World 8-14 business days
Please note, times are only estimations and vary depending on exact location and product(s) ordered. This does not include time for personalization and handling.
If your country is unavailable, or if you have any other questions about international shipping, please contact us at info@vesselbags.com.
Do you ship to PO boxes?
Sorry, we do not. Because we ship with FedEx, we are unable to deliver to a P.O. Box address.
What if I can't find my package?
There are times that tracking shows delivered but it doesn't get dropped off until the next day or so. If you still haven't received the item in 1 business day please follow the steps below.
If you have not received your package and you have a tracking number that indicates your package has been delivered, please follow these steps within 48 hours of the expected delivery date and we'll be happy to help you locate your package or send you a new one.
- Please be sure to search for the package in nearby areas
- Please email info@vesselbags.com with 'Lost Package' in the subject line
- We will contact you within 48 hours with an update
In the meantime, please be on the lookout for your package
Returns
Return and Exchange Policy
At VESSEL, your satisfaction is of the utmost importance to us. If you are not 100% satisfied with your purchase, you can return your order for a refund or exchange. Any return or exchange must be made within 30 days from the date of receipt. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging. A refund will only be given for the cost of the item. Returns are credited to the original form of payment.
- Shipping & handling are non-refundable.
- Custom & personalized items are non-refundable.
- Gift Cards are non-refundable.
Golf Bag Returns
- There is a flat $20 return label fee for all golf bags + golf travel cases, which will be deducted from the refund.
- There is a flat $40 return label fee for the Golf Travel Hard Case.
- Buyer may use their own return label.
Warranty Policy
Vessel warrants its products to be free of defects in materials and workmanship for 1 year from the date of purchase. You must provide proof of purchase. Vessel warranty covers manufacturing defects outside of normal wear and tear. Normal wear and tear includes: rips, tears, abrasions, staining, fading, misuse, or neglect. Vessel does not warrant any products or parts that have been tampered with or altered. With the exception of rubber feet, screws or golf bag legs, Vessel warranty does not cover lost or stolen items. Should you find your bag to be defective within the warranty period, we'll offer you a free repair service. If your product is not repairable, and you're within 1 year of purchase, we'd be happy to send you a new bag.
To file a claim, please send the following information to info@vesselbags.com.
- First and last name
- Email address
- Phone number
- Product being returned
- Reason for warranty claim
- VESSEL order number - If your item was purchased through a retailer or club, please provide us with a photo of your receipt
- Photo/video of warranty issue
- Shipping address
How do I file a warranty claim?
You can read the full VESSEL Warranty before filing a claim.
If you need to file a warranty claim, please reach out to info@vesselbags.com via email with the following information:
- First and last name
- Email address
- Phone number
- Product being returned
- Reason for warranty claim
- VESSEL order number - If your item was purchased through a retailer or club, please provide us with a photo of your receipt
- Photo/video of warranty issue
- Shipping address
Our agents are happy to assist! We want to be sure you are enjoying your VESSEL experience.
Things to note before beginning a claim:
- Some products are not eligible for warranty replacements. Please review the full VESSEL warranty before filing a claim.
- If a replacement accessory or repair will resolve the warranty claim, the claim will not be eligible for an entire replacement unit as well.
- The VESSEL Warranty covers product defects and does not cover accidental damage from misuse of the product.
- Additional information may be required to complete a claim.
Authorized Retailer Returns
All VESSEL products not purchased directly from the VESSEL website must be returned to the original seller. At this time, we cannot accept returns or exchanges for VESSEL products purchased from our retailers.
Please contact the retailer you originally purchased from for their return information and policies.
Wholesale
I'd like to sell Vessel in my shop, who do I contact?
Please contact wholesale@vesselbags.com and we will connect you with the sales representative for your region.
You can login or request access to our B2B catalog here: VESSEL Wholesale
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Any question?
You can contact us through our contact page! We will be happy to assist you.